Cinnamon Citadel Kandy | Hotel in Kandy

| 8.3 (721 Reviews) |  8 Bathrooms  32 Guests
Kandy Hotel | Cinnamon Citadel Kandy

Hotel in Kandy

Located 1640 feet above sea level, Cinnamon Citadel Kandy offers a spectacular outdoor pool. It offers well-appointed air-conditioned rooms featuring spacious interiors with fine bedding and furnishing. Each room is equipped with a mini-bar, tea/coffee making facilities and a TV with cable channels. Panorama Restaurant features an international menu, and continental dishes can be found at the Cafe C. The Lounge is an excellent venue to enjoy refreshing beverages and light snacks. Guests can enjoy a leisurely swim at the outdoor pool. Free Wi-Fi is provided on site. The hotel’s tour desk can help organize trips to popular attractions such as the Pinnawala Elephant Orphanage. Cinnamon Citadel Kandy is located a 20-minute drive from the famous Sacred Tooth Relic of Lord Buddha site. Bandaranaike International Airport is a 5-hour drive from the hotel, and free parking is provided.

Cinnamon Citadel Kandy is located in Kandy.

This 115 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Guest Services, Air Conditioner, and several others. This is a 4 star rated property and has over 721 reviews with the average score of 8.3 . Coming to Kandy and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 115 Bedrooms Hotel if you want to learn more about this place in Kandy. These details are authentic, as they are provided by our partner, booking.com.

This Cinnamon Citadel Kandy in Kandy is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Cinnamon Citadel Kandy”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Breakfast in the room
  • Kids' meals
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Fruit
  • Restaurant
  • Wine/Champagne
  • Bar
  • Snack bar
Parking
  • Free parking
  • Electric vehicle charging station
  • Accessible parking
  • Parking
  • Parking on site
  • Private Parking
Activities
  • Tour or class about local culture
  • Live music/Performance
  • Fitness
  • Darts
  • Water sports facilities on site
  • Evening entertainment
  • Ping-pong
  • Badminton equipment
  • Fitness center
  • Entertainment staff
  • Hiking
Entertainment
  • Board games/Puzzles
  • Outdoor play equipment for kids
General
  • Non-smoking rooms
  • Safe
  • Designated smoking area
  • Wifi in all areas
  • Facilities for disabled guests
  • Elevator
  • Air conditioning
Guest Services
  • Suit press
  • Babysitting/Child services
  • Lockers
  • Airport shuttle
  • Currency exchange
  • Baggage storage
  • Daily housekeeping
  • Laundry
  • Packed lunches
  • Meeting/Banquet facilities
  • Ironing service
  • Dry cleaning
  • Room service
  • Concierge
  • Tour desk
  • 24-hour front desk
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Terrace
  • Garden
  • Outdoor pool
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Outdoor pool (year-round)
Security/Safety
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Fire extinguishers
  • 24-hour security
  • Key access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Pool with view
  • Swimming pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please note that from december 24th to december 31st, supplements may apply for the gala dinners, please note that all confirmed reservations will be billed in usd, the name on the credit card used for the booking should correspond to the guest staying at the property. for bookings made by a third party, you will need to complete an authorization form and present a copy of the person's id and credit card, please note that the resort may contact the cardholder for verification purposes, please note that all cancelations will be charged, including taxes, please note that we will charge an additional 2.56% of the total rate for arrivals, effective from october 1st onwards, if the final room bill is paid in lkr.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.22
Location:
8.59
Staff:
8.85
Facilities:
8.49
Comfort:
8.83
Cleanliness:
8.77
Kiran
Jan 18, 2026 08:00:00 AM
Review Score:   10
Australia
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability
Room Type: Double
Room Size: 49 m2
1 Full bed(s) Bed
Deluxe King River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Shower cap, Towels, Free toiletries, Hairdryer, Slippers, Bidet, Shampoo, Toilet, Body soap, Conditioner, Bathrobe, Bathtub, Toothbrush, Shower, Private bathroom, Toilet paper

General

Carpeted, Smoke Alarm, Ironing facilities, Trash cans, Safe, Iron, Fire extinguisher, Interconnecting room(s) available, Fan, Air conditioning, Key access

Media & Technology

Satellite channels, Telephone, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sitting area

View

River view, Mountain view, View

Kitchen

Dryer, Wine glasses, Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Outdoors

Outdoor furniture

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Superior King Room - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability
Room Type: Double
Room Size: 39 m2
1 Full bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Shower cap, Towels, Free toiletries, Hairdryer, Slippers, Bidet, Shampoo, Toilet, Body soap, Conditioner, Bathrobe, Toothbrush, Shower, Private bathroom, Toilet paper

General

Carpeted, Smoke Alarm, Ironing facilities, Trash cans, Safe, Iron, Fire extinguisher, Fan, Air conditioning, Key access

Media & Technology

Satellite channels, Telephone, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sitting area

View

Mountain view, View

Kitchen

Dryer, Wine glasses, Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Outdoors

Outdoor furniture

Accessibility

Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Superior King Garden View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability
Room Type: Double
Room Size: 39 m2
1 Full bed(s) Bed
Superior King Garden View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Shower cap, Towels, Free toiletries, Hairdryer, Slippers, Bidet, Shampoo, Toilet, Body soap, Conditioner, Bathrobe, Toothbrush, Shower, Private bathroom, Toilet paper

General

Carpeted, Smoke Alarm, Ironing facilities, Trash cans, Safe, Iron, Fire extinguisher, Fan, Air conditioning, Key access

Media & Technology

Satellite channels, Telephone, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sitting area

View

Garden view, View

Kitchen

Dryer, Wine glasses, Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Outdoors

Terrace, Outdoor furniture

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Superior King River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability
Room Type: Double
Room Size: 39 m2
1 Full bed(s) Bed
Superior King River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Shower cap, Towels, Free toiletries, Hairdryer, Slippers, Bidet, Shampoo, Toilet, Body soap, Conditioner, Bathrobe, Toothbrush, Shower, Private bathroom, Toilet paper

General

Carpeted, Smoke Alarm, Ironing facilities, Trash cans, Safe, Iron, Fire extinguisher, Fan, Air conditioning, Key access

Media & Technology

Satellite channels, Telephone, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sitting area

View

River view, Mountain view, View

Kitchen

Dryer, Wine glasses, Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Outdoors

Outdoor furniture

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Superior Twin Garden View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability
Room Type: Twin
Room Size: 39 m2
2 Twin bed(s) Bed
Superior Twin Garden View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Shower cap, Towels, Free toiletries, Hairdryer, Slippers, Bidet, Shampoo, Toilet, Body soap, Conditioner, Bathrobe, Toothbrush, Shower, Private bathroom, Toilet paper

General

Carpeted, Smoke Alarm, Ironing facilities, Trash cans, Safe, Iron, Fire extinguisher, Fan, Air conditioning, Key access

Media & Technology

Satellite channels, Telephone, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sitting area

View

Garden view, View

Kitchen

Dryer, Wine glasses, Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Outdoors

Terrace, Outdoor furniture

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Superior Twin River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability
Room Type: Twin
Room Size: 39 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Shower cap, Towels, Free toiletries, Hairdryer, Slippers, Bidet, Shampoo, Toilet, Body soap, Conditioner, Bathrobe, Toothbrush, Shower, Private bathroom, Toilet paper

General

Carpeted, Smoke Alarm, Ironing facilities, Trash cans, Safe, Iron, Fire extinguisher, Fan, Air conditioning, Key access

Media & Technology

Satellite channels, Telephone, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sitting area

View

River view, Mountain view, View

Kitchen

Dryer, Wine glasses, Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Outdoors

Outdoor furniture

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Superior Twin Room - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability
Room Type: Twin
Room Size: 39 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Shower cap, Towels, Free toiletries, Hairdryer, Slippers, Bidet, Shampoo, Toilet, Body soap, Conditioner, Bathrobe, Toothbrush, Shower, Private bathroom, Toilet paper

General

Carpeted, Smoke Alarm, Ironing facilities, Trash cans, Safe, Iron, Fire extinguisher, Fan, Air conditioning, Key access

Media & Technology

Satellite channels, Telephone, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sitting area

View

Mountain view, View

Kitchen

Dryer, Wine glasses, Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Outdoors

Outdoor furniture

Accessibility

Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability
Room Type: Twin
Room Size: 49 m2
2 Twin bed(s) Bed
Deluxe Twin River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Shower cap, Towels, Free toiletries, Hairdryer, Slippers, Bidet, Shampoo, Toilet, Body soap, Conditioner, Bathrobe, Bathtub, Toothbrush, Shower, Private bathroom, Toilet paper

General

Carpeted, Smoke Alarm, Ironing facilities, Trash cans, Safe, Iron, Fire extinguisher, Interconnecting room(s) available, Fan, Air conditioning, Key access

Media & Technology

Satellite channels, Telephone, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sitting area

View

River view, Mountain view, View

Kitchen

Dryer, Wine glasses, Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Outdoors

Outdoor furniture

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Check Hotel Availability
Nightly rates from:
USD103
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