Family-friendly hotel with free parking, 7-minute walk to Gatlinburg Space Needle An indoor pool, a fitness center, and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and laundry facilities. Housekeeping is available on request. Gatlinburg Town Square offers 100 air-conditioned accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request. An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Housekeeping is available for an additional fee and varies based on length of stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Jonathan
Jan 12, 2026 10:55:27 AM
Review Score:
6
Summary: The 3br/3ba condo was a 2br/2ba with an attached 1br/1ba hotel type room. There was plenty of room for our family (my wife and I + our oldest grandson, his wife and their baby). Overall, the condo was clean and had nice amenities like a fully equipped kitchen and a large deck with access from the living room and main bedroom. We were within about 4/10 of a mile of downtown so walkable but be prepared to walk uphill coming back. The reason for the 'good' rating vs anything higher: we didn't have hot water nor did the fireplace provide heat. The maintenance staff came to check the hot water and claimed there was a boiler down but they were going to reset it. They never came back and we never had hot water. The thought of moving everything after we had already unpacked was not enticing especially with an infant so we toughed it out. The fireplace was nice to look at but there was no heat. There was some peeling and bubbling of wallpaper in places but that's just looks. Our beds were comfortable. The Gatlinburg Town Square is an older property and needs some updating but not a bad place to stay if you have hot water. We only saw 1 set of elevators, so we had a long, winding walk to our room. The service staff was nice so that was a plus.
See All Reviews
Reviews
Jonathan
Jan 12, 2026 10:55:27 AM
Review Score:
6
Summary: The 3br/3ba condo was a 2br/2ba with an attached 1br/1ba hotel type room. There was plenty of room for our family (my wife and I + our oldest grandson, his wife and their baby). Overall, the condo was clean and had nice amenities like a fully equipped kitchen and a large deck with access from the living room and main bedroom. We were within about 4/10 of a mile of downtown so walkable but be prepared to walk uphill coming back. The reason for the 'good' rating vs anything higher: we didn't have hot water nor did the fireplace provide heat. The maintenance staff came to check the hot water and claimed there was a boiler down but they were going to reset it. They never came back and we never had hot water. The thought of moving everything after we had already unpacked was not enticing especially with an infant so we toughed it out. The fireplace was nice to look at but there was no heat. There was some peeling and bubbling of wallpaper in places but that's just looks. Our beds were comfortable. The Gatlinburg Town Square is an older property and needs some updating but not a bad place to stay if you have hot water. We only saw 1 set of elevators, so we had a long, winding walk to our room. The service staff was nice so that was a plus.
Tony
Jan 11, 2026 12:22:33 AM
Review Score:
8
Summary: the room had a few stains on the floor. The fireplace did not work. The staff were very friendly and helpful.
Jason
Jan 3, 2026 11:33:00 AM
Review Score:
6
Summary: The room was acceptable until went to shower and had no hot water.
Diana
Dec 31, 2025 03:57:11 AM
Review Score:
10
Summary: The room was stunning. The staff was great.
Denise
Dec 28, 2025 11:42:31 PM
Review Score:
8
Summary: Courteous staff. Clean room.
Check in took longer than expected and was at a different location.
Sarah
Dec 16, 2025 02:10:44 AM
Review Score:
4
Summary: Wasnt very clean previous tenants items left behind balcony was good other than trash and tonail clippings the elevator has you questioning your life decisions but it moves.......slowly. the pictures are deceptive and a lot didn't work such as lights the staff was very inviting but I definitely prefer to stay elsewhere
Vanessa
Dec 16, 2025 01:52:24 AM
Review Score:
6
Summary: Room was great, clean and spacious. Check-out staff could use some customer service lessons.
Amanda
Dec 15, 2025 05:17:46 AM
Review Score:
8
Summary: Pros:Front desk staff was super friendly. We stayed in the 1 bedroom condo and it was the perfect size for us.
Cons: The shower wasn’t cleaned when we got there. Hair and soap scum all in it. The indoor pool was absolutely disgusting. We walked in and there was chunks of hair all in the pool. Looks like the filter wasn’t working or the pool hadn’t been cleaned in a while. We didn’t chance it.
Terry
Dec 13, 2025 08:49:30 AM
Review Score:
10
Summary: Clean room ,nice balcony. The staff was friendly and the kitchen was well. Equipped.
Jennifer
Dec 9, 2025 08:39:57 PM
Review Score:
10
Summary: The room overall was clean but there were a few places that could stand a cleaning/dusting. We loved our room and the location is perfect for us as we can walk everywhere and not have to fight the traffic or pay for parking. The fully equipped kitchen is a huge bonus for us. Saves some money on eating out. I highly recommend staying at Gatlinburg Town Square.